At The Pottery Pantry, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website and services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information when you visit our website, interact with our services, or make a purchase. The types of information we may collect include:
a) Personal Information:
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Name
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Email address
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Phone number
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Billing address
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Payment information (e.g., credit card details, PayPal information)
b) Non-Personal Information:
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Browser type and version
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IP address
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Device type
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Pages visited on our website
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Referring website or search engine
2. How We Use Your Information
We use the information we collect to provide and improve our services, including:
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Processing and fulfilling orders
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Sending order confirmations and related communications
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Responding to inquiries or customer service requests
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Improving our website and services
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Sending marketing communications, if you’ve opted in
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Complying with legal obligations
Note: We will never sell or rent your personal information to third parties. We may share your data with trusted third-party service providers only for the purposes of fulfilling orders (e.g.payment processors).
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve our services. You can control cookie settings through your browser, but please note that disabling cookies may affect certain features of our website.
4. Data Security
We take the security of your personal information seriously and employ industry-standard security measures to protect it. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You may request that we correct any inaccuracies in your information.
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Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
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Opt-out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
If you wish to exercise any of these rights, please contact us at [insert contact email].
6. Third-Party Links
Our website may contain links to third-party websites, services, or content that are not controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
7. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
The Pottery Pantry
Email: thepotterypantry@gmail.com
Phone: 01420561645
Address: Unit 6, Lower Soldridge business park, Soldridge Road, Medstead, Alton GU345jF